Cancellation policy Right of withdrawal for consumers Consumers are entitled to a right of revocation according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity: Cancellation policy Right of withdrawal You have the right to cancel this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must send us KAMAN Aspenweg 26 88097 Eriskirch Germany E-mail by means of a clear declaration (e.g. a letter sent by mail, fax or e-mail) about your decision to revoke this contract. For this purpose, you may use the enclosed sample revocation form, which, however, is not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period. Cancellation consequences Please also note that the customer is responsible for the direct costs of the return shipment in the amount of 8.90 euros. To be on the safe side, please note down the shipment number of your return shipment or keep the delivery receipt so that the course of the shipment can be traced if necessary. Consequences of cancellation If you cancel this contract, we must refund all payments we have received from you immediately and at the latest within fourteen days of the day on which we received notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged for this repayment. We can refuse the repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. Proof of return must include the recipient, the date of return, and the tracking number of the package. You must return or hand over the goods to us without undue delay and in any case no later than 14 days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of 14 days. You only have to pay for any loss in value of the goods if this loss in value is due to your handling the goods in a way that is not necessary for the inspection of the condition, properties and functioning of the goods. Exceptions to the right of withdrawal Unless otherwise agreed by the parties, the right of withdrawal does not apply to the following contracts: Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. End of the cancellation policy **************************************************************************************************** §7 Cancellation form Sample revocation form (If you want to revoke the contract, please fill out this form and send it back). To : KAMAN Aspen way 26 88097 Eriskirch Germany E-mail I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*) _____________________________________________________ Ordered on (*)/received on (*) __________________ Name of the consumer(s) _____________________________________________________ Address of consumer(s) _____________________________________________________ Signature of the consumer(s) (only in case of paper communication) __________________ Date __________________ (*) Delete where inapplicable. §8 Warranty The legal warranty regulations apply. §9 Contract language The contract language is exclusively German. **************************************************************************************************** §10 Customer service Our customer service for questions, complaints and objections is available to you Monday - Friday from 8:00 o'clock to 15:00 o'clock under Phone: +49 7541 8305114 e-mail: at your disposal.

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